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AstridApps

Remote assistance

Astrid Assist

Assist lets you see another person's screen and, if they allow it, move the pointer for them. A session begins when they read you a six-digit code and ends the moment either of you closes it.

WindowsmacOSAndroid1 helper, up to 10 devices

What it does

  • Their permission, every time

    Nobody can connect to a device without the person at it accepting the session, unless it is your own device set up for that.

  • Talk while you help

    Voice and text chat inside the session, so you are not juggling a phone call as well.

  • Across systems

    Help someone on Windows, macOS or Android from whichever computer or phone you have.

  • Your history, not ours

    A list of past sessions lives on your device for your own reference.

Plans

Monthly

₽350

1 month

Order

Lowest monthly cost

Yearly

₽3,500

12 months

₽292 per month

Order

Plans renew for the same term at the listed price until cancelled, and can be cancelled whenever you like ahead of the renewal date. Buying is covered by our terms of sale, licence agreement and refund policy.

The details

Platforms
Windows, macOS and Android
Devices
One helper, up to 10 devices in your list
Delivery
Licence key and download links by e-mail
Sessions
No limit on number or length

Questions about Astrid Assist

Can I connect when nobody is at the other device?

Only to devices you own and have set up for unattended access with a separate password.

Does the other person need a subscription?

No. Only the helper pays; the person being helped installs a free app.